Reviews

Dr. WILKIN and his entire staff operate as a well oiled machine. Every employee tells you exactly what they are doing and what to expect. The experience of having my cataracts removed was so easy and painless. Absolutely a surreal experience. Been a week since the second surgery and doing well. Highly recommend Dr. Wilkin for cataract surgery.

I had a great experience there. The staff was very courteous and everything went smoothly. I didn't have to wait long. It went so well. Sonia and Dr Smith were so friendly and efficient. I loved the entire process. Such a great experience there.

We thought we would try Owens this time rather than our usual optician. We had prescriptions from ITEC which we wanted filled. The female at the front desk argued with me about the way Viva Medicare Plus paid claims. She insisted we needed to find out what the copay was. She tried to tell me that we needed to submit the claim to Viva before Owens would do anything, and then Viva would reimburse us. Viva never works that way. I can’t abide stupid people, especially when they argue with me. We left and went to ITEC as usual.

I started coming here about 6 months ago at the recommendation of my rheumatologist for regular testing due to meds I have been taking for my condition. Everyone has been great the past two visits. You can expect friendly staff members, and they are very thorough, quick, and efficient despite being busy! Highly recommend.

Cathy and Patty were so sweet! I went with my daughter and her broken glasses, purchased online. Asked if they could find a frame for her lenses and they has a pair of arms that fit on her sides! Rebuilding engineering! Lol! Thank you so much for being so sweet and making a positive customer service experience! I love this shop! They're always helpful!

Perhaps this dr should not work with children. Became frustrated when my grandchild began to cry. Never answered any questions, just abruptly left room.

Dr. Lewis and his staff are wonderful!!. I see Dr. Lewis once a year for my contacts and lenses. He does a wonderful job and does not take long at all to receive my contacts and eye glasses. If I could give his office 10 stars, i would. Thank you for all you do:)

The service was great except for the front desk lady. She lied and said we were next after waiting an hour after our set appointment. We had our appointment at 1:45pm we arrived at 1:30pm and didn’t get seen until 3:45pm. I asked how long till we were seen at 2:45pm and she said we were next and then called 3 other patients in before we were called in. She seems like she doesn’t want to be there. I get that it’s a job but smiling goes a long way. Also being honest isn’t a hard thing to do. She could’ve let me know there was 3 other people in front of me. Why lie?! Why give out an appointment time if the wait will be long. Never going to this establishment ever again. Do not recommend unless you have all day for an eye check up. I never leave bad reviews but this was our second time waiting 2 hours to get seen. Just ridiculous. The front desk lady doesn’t make it a pleasant visit either.

From start to finish, a great, superlative experience. I called as a new patient with severe eye pain, and they saw me that morning. Very professional, polite, and efficient front-desk person. The doctor saw me promptly after I arrived, and after a thorough examination explained very clearly what had happened. Though I'm sure he sees this sort of thing all the time, he spent the time to explain what happened to my eye, how it got to that point, and what we could do about it. Too often, doctors are perfunctory and they forget that not everyone knows what they know! Since I needed to wear glasses instead of contacts for the week, the glasses specialist took a look at my glasses and within minutes made just the right adjustments so that I could wear my glasses comfortably! Very pleased and grateful!

First off, this place sucks and that's putting it nicely!!!! I find it very unacceptable that my elderly father (84 years old) had to wait 5 hours for an appointment he had previously scheduled . He was scheduled at 9:30 am and wasn't seen by the doctor until 2:30 pm. How unprofessional of the staff to not have the decency to tell my father that the doctor had an emergency and there was no telling when the doctor would come in. This is not the first time that this medical center has neglected to communicate with my father. On another occasion, my father checked in and half an hour later the office staff informed us that they had to reschedule because the machine wasn't working. They knew the machine wasn't working prior to us arriving. I asked the young lady at the desk if the machine had just stopped working and she explained that it hadn't worked since the morning. So, why not have the common courtesy to call my father and cancel the appointment. Staff has no common sense! Very unprofessional I reluctantly gave it one star, if I had the choice I would not even give it one star.