Reviews

What can't be said about this place. The staff is compassionate and caring and professional, Dr. Achiron is the same. I had a diagnosis that is really concerning and could have lost my sight, but under Dr. Achiron's care I have retained my sight and am looking forward to Lasik Surgery. Of course Dr. Achiron will perform the procedure. The big thing that I was impressed with is how Dr. Achiron and his staff make you feel like family. I highly recommend this office for all of your eye care needs!

Everyone is nice and respectful during the visit. The doctor took his time, explained, and answered my questions at a level that I understood. All staff in their respectable position was patient and informative while helping me. Thank you Frameous Eyes

No greeting at entry. There was an iPad on top of some of the glasses I was trying to look at, after trying to get the African American gal with Afro's attention I gave the iPad to guy with red hair and said it was left there and I couldn't see the glasses. Then after looking at several pairs without saying anything the woman approaches and leaves a box next to me. I let her know I wasn't buying anything and she just said those are for those you try on so we can sanitize after. I don't read minds. Perhaps she might have been kind enough to state so before assuming I knew why she was leaving it there. The whole interaction was off putting. I didn't even know all the pairs I had tried by then. I just left them on the counter and left. Her lack of customer service was enough for me not to return. I've always bought from Walmart vision but won't be buying from this store after that experience. It takes two seconds to be kind, greet and properly explain things. Even if they are busy or doing inventory, a quick pause can make a lasting impression. She was less than stellar on today's visit. I hope she will be more considerate of others next time.

She’s a very good Doctor , I can say I have the best two amazing eye doctors caring for my eye care needs. Thank You Mrs Barbra Noguchi .

I spent a considerable amount of time looking at various places and narrowed it down to three: Tylock/George, Laser Care Eye Center, and The M Lasik Center. I had a consult at all three and my details are below. Tylock/George: I scheduled an appointment and was told the appointment takes about 2 hours. I arrived, completed the paperwork, and was told to wait in my car because of COVID/social distancing. I waited in my car for 55 minutes, 55 minutes past my appointment time. (Wondering what is the point in making an appointment if I wait that long...) I went to 3 machines with the tech for measurements. Then I was taken to "a patient waiting room" where 3 others were waiting. I had a different tech take me to get an eye exam done, then back to the waiting room. About 10 minutes after that I was taken to a consulting room here I waited to meet Dr. Tylock and had my eyes dilated. He verified my eye exam settings, checked my dilated eyes, and reviewed the Contura surgery. I mentioned I have dry eyes and when I asked him about it, he said most patients only notice that for the first few weeks after the surgery....dismissing my concern that I already have dry eye and I don't want it to get worse after the surgery. Then I was taken to a different room where you can schedule the surgery and talk about financing options. They do include a "lifetime guarantee" as long as you get your annual eye exam anywhere and you can fax it to them. Lasik eye consult charge is $175. All in all, the staff was nice but I had 3 different techs throughout my visit and I was told he does the surgery but a different eye doctor does your follow up care - which I didn't like. Total price for Contura Lasik was $3515. Laser Care Eye Center: This office is located in a hospital, so it was a little tricky to find. You wait at the door and ring the doorbell. My husband came with me and he was told he wasn't allowed to come in because of COVID restrictions, understandable. I completed all my testing in the lobby and was taken to a room where I had my eye exam. Then Dr. Gicheru came in and talked with me about the various procedures and recommended I come back a few days later due to my eyes being so dry (some of the tests showed dry eye and they didn't know which type of laser surgery would be best for me). He mentioned having Lasik done 20 years ago and having dry eyes afterwards so he offers a "dry eye therapy" for his patients which includes placing punctal plugs. I actually appreciated his recommendation with that because I already have dry eyes and he noticed it right away. That has been one major concern about getting Lasik and he put me at ease mentioning many people actually have that chronic problem and it is easily treatable. I went ahead and scheduled a follow up appointment for two days later after I aggressively use artificial tears for a few days to redo some of the testing to see which surgery would be best for me. He did mention I have pretty thin corneas but I was still a candidate for Lasik but needed to come back for additional testing to know which would be best. I liked that they didn't dilate my eyes that day and you have a separate appointment to do additional testing if you chose to go with them. The M Lasik Center: I arrived, filled out some paperwork, then they have you watch a video. Then you are taken to a room where Dr. M has his awards and patents on display. I had a few tests completed and then got to see Dr. M. I appreciated his technique being different and "no cut/flapless", especially since I have thin corneas and dry eyes already. He also mentions he takes all of the measurements himself and doesn't rely on techs and even double checks your eyes with tests the day of your surgery. I finished my consult with him and thought about the three places and ultimately decided to go with Dr. M due to his technology. He also offers punctal plugs for dry eyes. Lasik cost: $3450. Update: 3 months post-op w/ Dr. M and I have 20/15 vision! I’m incredibly happy with my results! Followed his post-op care, I highly recommend him!

I was able to get a same day appointment for a swollen eye lid. Doctor Potter was personable & efficient. The personalized service was greatly appreciated.

I was referred to Dr. Werner from another ophthalmologist because she was concerned of some pretty serious issues. Dr. Werner spent only about a minute with me, dismissed my concerns, was condescending and rude. He told me to see a “medical doctor” for my issues. Is that not what he is? Waste of time and money. I do not recommend this doctor at all! His staff was amazing though. They spent time to listen about my concerns.

Had an Okay visit with NYU Langone Eye Center Brooklyn Heights..More convenient for me than the Manhattan location and the staff were very nice and accommodating even if there was a bit of gap for a wait period to see the doctor..It was alright in general..I love that they have an Optical center as you walk in the building very convenient looking forward to future visits.

I went in for my initial test/check. Everyone that helped me was easy to talk to about testing and my upcoming cataract surgery. I’m looking forward to seeing again

I had a lovely experience today getting my exam and contact prescription. I have never used contacts before and the man who taught me how to put them in was so patient and kind. It really did take me a while and he did not seem frustrated/rushed at all which made me feel all the more comfortable. Tai’Janai at the front was so helpful getting me checked out. I had a very pleasant experience with her and everyone at the store. Overall I felt comfortable and that my concerns were handled with compassion and care.