Reviews

Great service. Pleasant people. Would definitely recommend for eye services

Customer service was horrible. They absolutely did not put the customer's needs first during my last visit. I will be looking for another eye doctor before next year--I will not go back there again.

It was my first eye doctor visit in the States. Dr. David McPhillips and staff were very friendly. Hope this is my personal unlucky to get eye prescription 2 weeks later after the visit. Answering calls and messages is not a perfect strength of Primary EyeCare Associates. After my first visit to PCP I got a summary with explanation and recommendations. Nothing similar here. Got a plain eye prescription and nothing more.I remembered the doctor said that I need one more exam but it cannot be done the same day.And? Should I come again? No answer.

Thank you for your review!

Worth the drive from DC to see Dr. Sherman! So knowledgeable. Easy to understand and he took his time to explain all of our options! My 14 year old loved him!

I had an awesome experience! The staff was very friendly, and Dr. Sherman's expertise and thorough examination made me feel confident in my eye care. I highly recommend this clinic for anyone seeking top-notch optometric care in a welcoming environment.

I went there for a very painful eye infection. The staff was extremely friendly, professional and efficient. They saw me quickly and the doctor was very nice, knowledgeable and compassionate. I highly recommend them! 5 stars!

The eye doctor is great and the quality of service is great, but I will not be returning for another eye exam or to purchase glasses. In the 20+ years I've been wearing glasses as an adult I've never paid more than $350 for a pair through … More

Purchased prescription sunglasses and there were some dings on the frames. Was told they would order a new frame. This was back in the summer and have called 2 times and told they were ordered. Called one final time to follow up and told I’d get a call back. Clearly third time isn’t a charm and they were never reordered as I haven’t received call back.

My husband and I went here because we were looking for a new eye doctor and I read excellent reviews. I have to say we were very pleased with the service we received from this office. Dr. Lim was fabulous - she was friendly and thorough, easy to talk to, and really took her time. My previous eye doctor spent maybe 5 minutes in the room with me looking at my eyes, but Dr. Lim took the time to really look at my eyes, talk with me about my concerns, and discuss my new prescription with me. The rest of the staff were excellent, as well. They answered all my questions and were incredibly patient when I questioned our insurance benefits, taking the time to call our insurance multiple times to be sure they got the right answer. They fit us in for our exam 2 days after we called, and squeezed us in for our glasses fitting the day they arrived, since they knew we couldn't come the next day. Overall, it was an excellent experience and we will definitely be returning here for appointments in the future.

Brought my mom here for an eye exam she had a good experience and love that the optometrist was gentle and patient with her. The staff was great and knowledgeable. I’ll definitely will come back for myself