Reviews

Vision doctors took care of my needs but they truly overbook. We were there 30 min past the time. Took an extra 1 hr vs my normal doc. Truly over booked for the day. Overall met my needs but I hate to have to wait over 30 to see the doc. They charge me if I am late-I should be able to charge them.

The MyEyeDr buyout really ran this place into the ground. I've been coming here for 15+ years and never felt invaluable as a patient til the new ownership. These corporations will NEVER be able to fill in the shoes of the small biz offices they replace. They can't even access my old patient files without giving me the runaround. I'll be taking my business elsewhere.

Dr. San Clemente is incredible. Not only has she taken great care of my vision, but also she is lovely to speak with at every appointment. It’s rare to find a doctor that combines such personal touches and care for a patient as a person with outstanding quality of professional eye care. I highly recommend becoming her patient! She goes the extra mile to make sure her patients are treated the best! My daughter really like her too.

This was the most unprofessional office I have witnessed.

Dr. Riordan was very thorough, and accurate. It took my last eye doc in ATL 5 times to get my contact scrip right (I'm a challenging case, or so I was told) but Doc R nailed it first time out...so maybe I'm not as challenging as I was told, or she's just really amazing. Either way, she's great and going to be my eye doc from this point forward. Oh, and the office staff was great with follow up too! All around a winner.

My partner visited today and had a horrible experience. The nurse and front desk were helpful and nice. However, the doctor that conducted the exam was incredibly unprofessional. The doctor pushed for an optional dilation alternative for $50 that my partner had to decline multiple times. My partner stated they were uncomfortable with dilation and have difficulties getting their eyes touched, but the doctor required the process regardless. They were incredibly rough during the exam, pulling open my partner’s eyelids and acting very impatient and annoyed the entire exam. No eye protection was provided for post dilation (again, something my partner said multiple times they Did Not want to do). So when we left their eyes were still dilated and it was incredibly painful for them on the way home as the sun exposure to their eyes was actively damaging them. - Even the children’s optometrist offices we’ve visited provide disposable protection for post-dilation session… how incredibly disappointing and unprofessional. On top of all of that, the whole process took over an hour, even though it was just a basic exam. We arrived on time for our appointment at 1:20pm and finally left 2:45pm. It made us feel incredibly uncomfortable and stressed, all for a simple, routine exam. We will be seeking another practice for future visits, and would not recommend this location whatsoever.

If I could give 0 I would. DR. was very nice & professional unfortunately Your staff refused to give me the benefits my plan allows, and when questions arose could have easily called the provider VSP. I was accused of arguing when I simply wanted them to call when they didn't know how ro proceed with the easy option plan my company offered. My time was wasted, and was told they couldn't find out what my benefits were until Monday. Meanwhile they didnt try, and I got the benefit on the line, and they could have talked to them. I think you forgot what real customer service is, and are use to treating people with lower expectations. You lost my business. I would have spent extra if you had taken care of me and made me feel like a priority. I guess asking you to know & honor my benefits were too much because you couldn't take the time.Very different than a few years ago. Disappointing

Please read my long review! I went to my regular eye doctor and had my vision tested. I needed new glasses. They quoted me $835, but my insurance would pay $500. I said I’d have to think about it. So I went to Sam’s Club and received TWO …

Really bad receptionist, rude bad attitude didn’t listen to what question I asked in first place simply told us we needed a referral even tho what I asked was just a simple yes no question, loud ugly tone.

I needed assistance in selecting new glasses. April, the technician was extremely helpful. Most of all , her professional demeanor toward customers was so refreshing. In today's society, that level of service is so rare. Thank you April.

Went here as a new customer staff very friendly and helpful. I am rating two stars because I’ve been wearing glasses since I was a toddler and I’ve never had my prescription wrong....until now. The situation is being took care of no charge to me. I feel like I should have been a priority because of this mess up and the very bad headaches I am having. So just make sure your prescription is correct and even ask to read the vision board before you leave something I should have asked. I was seen by the female doctor as well as my fiancé who she told that he didn’t need his glasses to drive but definitely does.