Reviews

I have had the most terrible experience both online and in store. The website glitches out and makes a 15 minute process of ordering glasses take 3 hours. I've tried two styles of glasses and had minor issues returning the first pair but the sales associate was able to make it through the transaction with a smile. HOWEVER today there were two extremely inexperienced associates working and one was calling herself a lead. Both told me that I could not return online orders in store but I had just returned my first pair trying to find the right style. Which by the way I did not receive any help selecting and kept getting pass up while in the store. That is why I ordered online instead of in store. Frankly if you cannot properly train someone they shouldn't be left alone. I was then told I needed to speak to the assistant manager and that she is in M-F 9a to 5p. I was in the store at 4p so why wasn't the manager available!!! I will be returning these glasses and going to shop at a different vendor because this location is incompetent and has cause me nothing but issue.

Too many issues here. Once you’ve ordered a years worth of contacts they won’t order you more without a new exam. I whitewater kayak and raft and lose contacts frequently. Scheduling is a challenge as well. Went back and forth with the girl who answers the phone deciding between a 1p or 2p appointment. Landed on 2p. Showed up day of and they had me down for 1p. No one seemed to really care.

This office is so professional. Great customer service from the front of house staff. Always clean. Dr Gonzalez is the best and very personable!!! Not enough start here for my recommendation

I have the highest respect for Dr Morgan Parker and the team. The technical aspects, as well as the human dimension, are always addressed excellently.

Doctor Tam was very welcoming and conversational in a good way! He did a great job of keeping me informed and created a friendly atmosphere. The entire staff made me feel so safe and comfortable. Even though it’s a little bit of a drive they are so worth it!!

Just visited Vienna Eye care yesterday with my 11 year old child. Had a great experience from start to finish! Front desk check in was quick and painless!!! Then we only waited about 10 min before being called back. We had a nice lady who did a quick eye exam, checked her muscles in her eye, and helped her feel comfortable. She was encouraging the entire time. Next, the eye Dr came in. He explained everything and was quick with the eye machine. Finally, it was time for her to try on glasses. We had a nice gentleman who pulled up a chair for me and took out a series of different glasses. My daughter picked a beautiful pair of lavender glasses! Thank you to everyone here! Great customer service!!!! Highly recommend this practice!!! And thank you for the smiling faces!!!

Dr. Kay is an extremely credentialed and competent physician. I am most concerned about the care I get and personality is not important. I was a science major and recognize the traits of very smart nerds and embrace them!

Dr. Taylor has looked after my eyes for a number of years. Always professional and up to date on the latest issues and options for contact lenses and glasses. I highly recommend him!

This was my first time coming to Target Optical. Dr Collins was wonderful, very kind, caring, spoke to me in laymen’s language to understand what each step was as well as going over all tests and very professional. The cost of the glasses was quite a shock to how expensive they were as I have never paid that much for glasses before. The ladies that did my eye tests and worked with me to find the perfect glasses for me were very pleasant to work with. I would recommend this store.

Dr Proudhon is excellent. She is absolutely charming and knowledgeable. The staff was pleasant and efficient. I would highly recommend this office!

The whole staff was very friendly. My man cub has some disabilities that make new situations a little overwhelming but he was very at ease with everyone. He enjoyed the fact that Dr Shasteen listened to him and really interacted with him regarding his concerns.