Reviews

They don’t take VSP, didn’t tell us on the phone while scheduling an appointment.. Took time out of our schedule to come here but were told at the reception they would not accept us with VSP. Other Costco doctors do, but apparently just not this one. Some informative courtesy to what’s probably the most common question would have been nice. Total waste of time.

I have never been to a place that was so easy going and had such a friendly staff from start to finish. Staff explained everything in detail left you with no questions to ask. I came alone and didn’t have anyone to let me know if I looked okay in a pair of glasses. Several people helped me and they are all so sweet! Very large selection of glasses and if you like a pair but not the color they are so helpful in finding a color they can order for you. I’m also a first timer for contacts. They helped you put them in and take them out. The staff jokes with one another and they all seem to get along as well as have a good time at work. It makes it feel just that more inviting for the rest of us.

DISASTER 8 months ago i went in to get cataract surgery, Dr. Tartak promised me 20/ 20 vision. Problems started the next day (after the surgery) my vision didn't improve in fact it worsend, I had very blurry vision and migraine like pain. I've went back to the clinic at least twice a month since the surgery if not more. Most times when I've went down to the clinic, Dr. Tartak has refused to see me or has argued that my vision has improved. It has been 8 months, I've asked her multiple to fix the problem or send me or send me to someone capable of fixing the problems she created. During my weekly checkups I have met and overheard people with similar problems. I have not seen any improvements in my vision and Dr. Tartak doesn't want to continue treating me.

Dr. Warren and his team were absolutely fantastic! I could not have asked for a better experience, or outcome, for my LASIK procedure. It starts with Cathy and how great she is at communication and getting you the information you need. Then, Dr. Warren and his team come in and close the deal with GREAT care and an effortless procedure! I love the results, and am grateful I chose them to perform it!

I would discourage strongly anyone from seeing this particular "dr". Was sent there after an accident. She had tons to say about my eyes until I asked her to document everything for me since this was an accident case. She didn't want to be involved. I was issued glasses...that I couldn't see out of. Dr said keep wearing them, you will get used to them. Instead I became dizzy wearing them and my eyes felt strained and I had horrible headaches. I called. Told them this. I came back in. Said they needed to change them. Again I was told I needed to wear them to get my eyes used to them. Since I don't live in springfield this made driving dangerous. I tried earnestly to follow Dr's. orders but could not handle the headaches anymore. I made another appt. Dr walked in and asked why I wasn't wearing my glasses. I figured after several phone calls and visits, she should have some clue why. That was after all the reason for my repeat visit.She became irritated . I repeated my problems with wearing them and that I couldn't Drive to appts with them. Also that I had never heard of glasses that made you see less/worse. Isn't the point of wearing glasses to help you see better? She got snotty with me and said I was in need of help that she could not provide and suggested I see a psychiatrist...! I asked her, "I can't see out of the glasses you prescribed for me, they give me headaches and eyes strain, and I'M CRAZY? I just want clear eye sight!" She reiterated her "crazy" suggestion and left the room. I was then given a pair of glasses that were basically clear glass. I took them across the street to my chiropractor and without telling him what went on, asked him to please look through my glasses and tell me what he saw. He said I don't wear glasses but ok. Then he preceeded to tell me that he could see perfectly out of them Hence, no prescription. Then I told him about what had just happened. He was just as shocked as i was. Please dont trust this Dr with your eyesight. She isn't worth the risk!

The vision center has the most incompetent people ever. I was there a little over a week ago so my 2 daughters can have their glasses before school started. I was told they would give me a call if there was any issues and it will be about a week. I never received a call saying anything I call back spoke to one if their employees named Edgar not only did they cancel one of my orders, they also lost the other one. When I asked about the manager I was told she was not there and the person who may have assisted me was from another location and he didn't know who may have helped me. Not only did Edgar offered no assist he was very rude and tried to make it seem like it was my fault. I don't work for Walmart so how would I know what the procedures are. NEVER AGAIN!!! I would advise everybody go somewhere else. Walmart vision center in North Miami Beach should really look into re-hiring people that are knowledgeable and also willing to help their PAYING customers.

I trust my eye care to Dr. Stockenstrom. The staff at the downtown location on Nicolett Mall is great! My only problem is with their billing department. I get billed the $85 for the refractory exam every time. I have to call and tell them to bill my VSP insurance. Sometimes it takes a couple of phone calls to get it straightened out. Very frustrating.

Great experience at College Hill Eye and Optical today. I wasn’t sure what to expect for my first ever eye exam, but the staff was attentive and made me feel comfortable right away. Scheduling online was quick and easy, as was the check-in and appointment. Dr. Isik was a great mix of knowledgeable and approachable. Glasses selection was impressive too! Will be back for my regular eye exams.

They did very amazing work. I got my glasses within the hour. I am very happy with my purchase!!

This location is very professional from the moment you enter the door, the Doctors exam and the kind appreciation greeting when you leave.