Reviews

I was thoroughly displeased with the doc. First off the doc only does tele-health appointments and refused to write me a prescription because my A1C was "too high". I've been a diabetic for years and have NEVER been refused before, even …

This review is for doctor Quoc Ngo. He is an excellent optometrist and is very pleasant and professional. He told me I have astigmatism on both my eyes. I've seen another doctor before who couldn't figure out what is wrong with the contact … More

Dr. Brimer is the smartest, most caring doctor I’ve ever met. We drove in from out of town on recommendation from a friend & Dr. Brimer made the trip worthwhile. I’ve seen so many doctors for my eyes & have only ever gotten bits & pieces of what’s going on, leaving me more confused & frustrated. Dr. Brimer spent a lot of time testing, imaging, taking notes, & explaining things so I can finally have a whole picture & understand what’s going on. She’s up to date & had amazing treatment recommendations. I really appreciate the booklet they put together explaining dry eye & how to help. The staff is phenomenal! They were warm, welcoming, & I especially liked how they were so educated in the process as well! I hope to be back for additional treatments in the future & just want to thank Dr. Brimer & the whole crew!

Very unprofessional. I called ahead to make sure I could get my prescription and was told I need to come in. They gave me the times and when I went to the store, I was then told they weren’t able to give to me. Upon inquiring why I was told that they didn’t really know if it was a law or just a Walmart requirement but they were told not to give out the prescription by “the company”. Amazing how important people think they are. I wonder if there are any other companies that sell glasses…….

The staff here are very friendly and helpful. They certainly make you feel like family!! They can help adjust your glasses for maximum comfort as well. Highly recommended!!!

Always, friendly, professional, and so knowledgeable.

Great experience. Everyone was so nice. Dr. Hermida was great with my 3 year old daughter and although she was initially nervous about her first eye exam, she ended up having a great time and thinking it was "AWESOME":) They didn't pressure us into purchasing frames there. Would highly recommend this office. Thank you!!

Fatima was very helpful and gave me good insight on the glasses I was debating on purchasing all puns intended. She was very sweet to me and my experience was quick and painless!

‼️MARIBEL, NORBERTO, MARIETA‼️- You 3 should feel ashamed of yourselves. DO NOT GO HERE — HORRIBLE EXPERIENCE, RUDE OWNER, AND THEY DESTROYED MY GLASSES. If I could rate 0 stars, I would. I walked into this place today just to have a tiny screw tightened on my glasses. That’s it. I didn’t ask for repairs, I didn’t ask for heat, I didn’t ask for anything else. The employee, Marieta, took my glasses to the back without asking and put them under heat — when she came back, the frame was hot and my anti-glare coating was burned and ruined. When I calmly told her what happened, she denied everything. Then I asked to speak to the owner, Maribel, and I have never been treated so horribly by someone. She was rude and defensive. She kept interrupting me, wouldn’t let me speak, and told me it was “my word against her employee’s.” She refused to take responsibility and acted like I was making it up. Then she brought out a man named Norberto, who joined in to attack me — both of them standing there calling me a liar, a scammer, and accusing me of trying to get something for free. I began to cry. He and Maribel said I was being dramatic (“teatro” en spanish”). Nobody believed me. They made me feel like a thief when I would never do such a thing. They ruined my lenses that I take very good care of because they are so delicate and important. I cannot afford to repair these damages!!!! Still, they said I came in with “old and damaged” glasses. I’ve never been so humiliated. I went in asking for help and left feeling bullied, insulted, and heartbroken. These people have no ethics, no empathy, and no respect for their customers. Instead of owning up to their mistake, they ganged up on me, called me names, and made me feel like trash. In the end, they “offered” to replace my lenses with the cheap, basic kinds — nothing like the anti-glare, transition lenses I had saved up for before — and acted like they were doing me a favor. If you value your money, your vision, or being treated like a human being, stay far, far away from this place. Maribel and her staff should be ashamed of themselves.

I give Dr Carter and her staff an unequivocal 5 Stars, having recently completed cataract surgery in both eyes. The entire experience with both office visits, and surgeries was totally stress free. Dr Carter explained everything clearly in advance and answered all my questions. She is very easy going, friendly, and instills confidence. This is coming from someone usually very critical of medical doctors. Great results, great job, Dr Carter and staff. Thank you.

The appointment itself was good Dr.Hull is great but I think they over schedule because for a 5-7 minutes it took with the doctor we were there for 1hr and 45 minutes.