Reviews
Laura Lowe
3 years ago
My previous eye doctor was amazing. He retired & now I’m just waiting to see my new eye doctor. Have never had a problem with any rude staff. They’ve always been helpful. & Waiting in line for a bit to be checked in is because staff has to make sure everything is correct for your appointment. It’s not as simple as just saying your name & being checked in. They need your name, date of birth, & need to make sure your information is still correct. I hear many patients actually update their info while checking in. Waiting 10 minutes isn’t a big deal… we’re called “patients” for a reason. Be patient. They’re trying to help us.
Desiree Duke
3 years ago
Yesterday was awesome,
went there with my son and Adriane at the front desk was supper pleasant and sweet ,she picked out our glasses better than I could lol. The doctor has a great sense of humor and I will recommend this place to all. The other lady there I didn’t catch her name but she was very gentle made me feel comfortable.
Katie Schiltz
3 years ago
My appointment was at 1:45 and I was early but still waited until after 2 to be seen. When checking in, I waited over 3 minutes just standing there when 2 of the 4 receptionists weren't with patients. They could have been busy with things on they're computer but it's frustrating not to be acknowledged. However, my nurse was exceptional and Dr. Kelly was so great to work with. So much so I forgot all about being frustrated for waiting. It's just frustrating not to be given a warning when having to leave work for such things.
Jorge Verduzco
3 years ago
For
Optometry
First time with excellent exam to my needs. All staff from start to end were very helpful and nice.
Yanping Zhang
3 years ago
I would give zero star if there is the choice. Promised to be able to last 2 years RGP lense broke in 1 year. Called on Monday trying to find out whether it’s under warranty and still didn’t get an answer on Thursday evening. Guess they just don’t care.
Carole Clark
3 years ago
Very informative, professional, and patient friendly. Enjoyed my time with the doctor and staff.
Paul Nguyen
3 years ago
For
Eleven Optometry
The store is well organized and the staff is friendly and professional. Peter Park is very thorough during the eye exam and provides very good customer care. Highly recommended!
Lisa Lagocki
3 years ago
Dr and Stuff are friendly and respectful. Dr goes over every detail and explains his findings in verbiage that is easily understood.
lavenderhaze365
3 years ago
Had an appointment at 9:20 am.. Filled out paperwork online prior to appt day… Checked in 30 minutes early.. Doctor Say came in at 11:10.. And hour and 50 minute wait.: I asked the staff when would we see doc and they said they’d get him in …
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