Tanya Swann

5 years ago

For Einstein Ophthalmology at Klein Building

Joanne Ippolito

5 years ago

For Cynthia L. Alley, MD

Pat Flannery

5 years ago

For Eye Care Specialists, SC

The quality of customer care deteriorated significantly since using the practice five years ago. I found unfriendly, unhelpful staff, excessive time in the exam process, no personal care or eye contact with the doctor. The building and office complex is very large and sprawled out with no attention paid to the needs of elderly patients. I witnessed at least three very elderly patients whose accompanying caregivers were under the impression that they would need to leave the patient there alone. Then these elderly persons were left on their own to manage a process which might require relocating to three or more offices, extended waits while standing alone to finalize the process, to hunt for the nearly hidden bathroom which was located many yards outside the office complex and nowhere near an aged bladder’s needs. I saw no less than five staff members. Only one of them, a delightful trainee from Jamaica, bothered with interaction. The office staff was abrupt, inattentive to the needs of those at the desk and the waiting patients at the checkout process. When one staff member was informed that the process was less than pleasant, she undertook a loud argument with this patient. My overall impression was that the professional and support staff were no longer enjoying their jobs, each other, or the patients. This is a drastic change from my nearly thirty year experience with this practice. I will be giving consideration to locating a different practice for my future needs

Angelica Rodriguez

5 years ago

For Kaiser Permanente - Optometry Department

Itsme Itsme

5 years ago

For Dr. Nahndi Williams, MD

He couldnt help with the job i needed but refered me to some1 else...thanks

Deborah Day

5 years ago

For Martin Mcginn

My 25 year old daughter has special needs. Dr McGinn was terrific with her. Very patient. I would recommend him for anyone (especially kids or special needs).

Esther Tan

5 years ago

For Ambler Eye Associates

coodiequeen1992

5 years ago

For Northwest Wa Eye Specialists

Everyone is friendly! Usually we are waiting for a long time and then when we get taken back to the room it feels rushed. But I do enjoy the staff and provider

Christianna Neto

5 years ago

For Wise Vision

Went here for my appointment at 4. Got there at 3 and it was 5:30 when I walked out. My mother spoke to the lady in the front desk with curly blonde hair and she said “she’s next” after complaining about the time waited. Little advice to …