Reviews

Eyes All Over is an incredible local business with amazing customer service, excellent medical care, and such a fun and supportive shopping experience. This is my go-to eye exam and glasses shop, even when I'm living in other parts of the country. Dr. Moua was excellent in answering my questions thoroughly and giving me helpful information and options based on my aging eyes. The team always makes this a fun experience. Today Joe, who absolutely has a heart for every single patient and client, was so encouraging on finding the exact right pair of glasses. Cody as well took a lot of time giving me advice on skin tone and colors of glasses as well as fit. Overall this team has years of experience in the industry and such huge hearts for the business. They make taking care of your eyes a worthwhile and meaningful experience. Cannot recommend Eyes All Over and these wonderful humans more.

Please don't even think about going to see any doctor in this practice! I "was" a patient for over 10 years, when things were going well and they didn't have to solve any problems other than prescribe contact lenses, spend 5 minutes in the room with me, and collect payment things were great! Then my eye (I can only see out of one eye) had significant problems and needed a professional to diagnose what was happening. Well that certainly didn't come from any of these docs! The 5 minute visits? Oh yeah, that stayed consistent, as did the bills. What didn't happen is my eye doctor practice figuring out just what the cause was for my eye failing me at such a significant speed. They were quick in prescribing $500.00 meds that made the situation much worse immediately and when told of such responded by saying Give it time." I was also told that for an additional $800.00 they could perform some crazy add on in patient surgical procedure that's not covered by insurance and that "might" help!"In the meantime I couldn't drive any longer and being self employed that cost me thousands by not working for well over a month. In a period of 3 months I was in this office about 6-7 times. You would think that would be a red flag and someone would take time to figure out what the problem was right? Naaaa ... not there! I had social security disability papers in my hands and decided to try another eye care professional out of Northwestern University and low and behold within a week the problem was diagnosed, doctor actually spent an hour and a half in the room with me (not 5 minutes) and I'm happily back at work. The reason I am leaving this review is because my new eye doctor does not sell contact lenses, but gives a written prescription for them, so I just called the vision center at Dr. proctors office to order the lenses and was told that she (sheryl) couldn't get them because they are so new to the market. That's her job! Sell contact lenses! I went online and ordered them ... do you think she could have spend 3 minutes doing the same thing?! Please, oh please, if you care about your eyes and want to find someone else who also does, DON'T go see anyone in this practice! Please note that before this review was written, i reached out to the practice manager and didn't receive a call back after leaving her a voicemail. At least everyone in this practice is consistent in the fact that THEY JUST DON'T CARE!

They will get you in and then tell you they can't accept your insurance or that it takes 24 hours to run it and then charge you way more than other eye doctors or make you reschedule. Do NOT go here. Terrible business practices. Terrible customer service.

Dr.Gasser and his staff were great. Dr.Gasser went the extra mile to help me with my eye issues. Michelle in the eye wear dept was awesome in helping me get the eye wear I needed. Thanks to all at myeyeDr.

Outstanding Doctors, staff and facility.Very professional, I was here from Florida visiting family for Thanksgiving and had a minor eye injury. They were able to see me immediately and took great care of me. Very impressive, full service eye care practice.

I want to say that the Optometrist’s here are excellent, hence why I was a longtime visitor of OVC. With that being said, I am giving 2 stars because I had called a month ago (November) to set up an appointment because it was important that I visit the OVC before the end of the year. I was told by the receptionist that my appointment was scheduled and that it will be this month (December). She also told me I would receive a reminder notification of the appointment. I noticed that I did not receive any email/text from OVC but I figured it might only be sent out a couple days prior to remind me. This month came around and I still didn’t get any word of my upcoming appointment. So I called the OVC to check to see when it was going to be and I was told by the receptionist that there was no appointment for me in the system. I was confused and told her that I had scheduled an appointment a month prior. She told me there was none showing. So I asked her when was the next available appointment and she told me that they were booked out for the rest of the year. I asked if she could put me on the cancellation list and I explained to her that it was critical that I got my appointment in before the end of the year. She told me she can put me on the cancelation list but I will be after a few people that were in front of me. Although I am frustrated with the fact that my appointment was not scheduled when I had called, I can’t say that the receptionist was rude to me on the call. My hope is that the OVC finds a way to address this scenario to ensure that their visitors aren’t out of luck when they make an error.

Dr. Lu, Suzy, Sam, and Dom were so helpful and nice. With all the years I was previously in optical but no longer in optical, I’m one of those patients that takes many hours to pick out 👓 glasses. They were all patient with me and helped me get the perfect pair. From start to finish this team of professionals set the standard. …

Amazing place! They are just so wonderful and helpful always! A++++ definitely would recommend!

I live closer to the coors location but I refuse to go there every time I do it’s nothing but rude impatience from every person including the doctor. Lisa at this Eubank location has been friendly and patient on more than one occasion. Will drive the extra miles to come here for now on.

The doctor was rude to me and the entire experience felt more like a car dealership/ upsell rather then an eye doctors office. Suggesting unnecessary and expensive procedures, even when told no. I finished my appointment here and left to go to LensCrafters for my frames and had a much better experience with their team.