Reviews

Great experience!

This place gives you the runaround on new glasses. Tell me why exactly you can start out at a certain price and then complain long enough that the price is slashed by $75 or more? Then, there's the promises. I ask them multiple times if the glasses are going to be scratch proof? Scratch resistant, they're sure to correct me. Not two weeks later after I get them, they're covered in scratches. I DIDNT EVEN DROP THEM. Bring them back angrily, and say "what gives" and they give me a speech about "sometimes just your eyelashes can cause scratches". That was truly the end for me with this store. My EYELASHES are causing the scratches on these SCRATCH RESISTANT lenses?! What exactly do they RESIST scratches from if they can't resist EYELASHES? They replaced the lenses for free, which I appreciated. This place has fine enough customer service if only they weren't running a racket. Not two weeks later, my lenses are covered in scratches, yet again. This time I went to Costco to have them replaced, and a year later my Costco lenses are scratch free. I won't be coming to this store again.

I have been going to Saint Marie optical since I was 21 years old I'm now 34. Best optometrist ever very friendly and extremely efficient. This is the only eye Dr I will ever go to

Dr. Pauline Hong is super knowledgeable and detail oriented and I’m very thankful for her. Definitely recommend.

Caring, efficient, gentle, very informative. The best

On November 2nd, my cataract surgery scheduled for the 3rd was cancelled because I did not want to pay over $400 for two drops. This was after I had asked them to prescribe other drops because the first prescriptions were $350+ I was told that they would check and see what else there was, call me back & reschedule my surgery. I finally called them today Nov 29th since I had not heard from them and was informed that I had to find someone else to do my surgery since I was not willing to pay for the drops. I've never been so insulted because I can't afford the drops nor treated so rudely and poorly. Don't believe anything on their website stating what great service they provide or that they care about their patients. They don't - at least they didn't about me. My son in law is a pharmacy tec and was given names of several equivalent drops that cost a lot less.

Love em

Nothing but good things to say. My vision has improved 100%. I'm thankful for everyone there. Friendly and professional.

Dr. Peller is incredibly thorough & always takes the time to discuss the results of my vision exams & discuss any questions or comments I may have. After our exams my wife & I worked with Chris to select new frames & review his recommendations on lens alternatives for our respective prescriptions. It’s the 4th year in a row I’ve gone to Nationwide & highly recommend their services.

I was 5 minutes late because I am a nurse so it is difficult to leave immediately on time. Refused to see me even though I am a current patient and she would have to be with me for 20 30 anyway. Do not recommend because I have had to wait 20 30 minutes on the doctor before but she cannot wait 5 on me when I called and left a message I was running late due to traffic. No one was in there patient wise when I walked in. Not going back.

Great visit. I love Dr. Lee.