Reviews

Just got home from this office and very angry and displeased. My husband and I both had appointments, and wrote the incorrect time in our calendar by 20 minutes off for the one appointment. We were 15 minutes late for the first appointment, and were told one of us could not be seen because we were late. The office receptionist was not kind to us at all; very rude. There were no other patient's in the waiting room...not a one, and no other patient's even arrived to the office for their appointment until 40 minutes after we got there. Office staff were all sitting in a back room; not busy!! We have been going to this office for years. When I called to tell them why we would not be back. I was told Dr. O'Rourke's policy is he will not see patients if they are 20 minutes or more late. We were 15 minutes late. Really!? Very bad patient/customer service. Do not recommend this office...no grace periods given. I have never wrote a bad review before this one; this is how disappointed and angry I am. Very disappointed Lynn Holzemer

Took excellent care of my kid’s prescription and got my wife and I in for our yearly check up. Great place to go and we’ll definitely be back.

Knowing the limitations that the military has placed upon them, they do an outstanding job assisting everybody that I have run across. They are truly an underestimated commodity to us. Retirees.

Staff is always professional, friendly and respectful. Dr. Eichenbaum takes time to answer your questions, explain matters and is understanding of your concerns.

My entire experience at Wang Vision was amazing. Ashley contacted me immediately after I expressed interest in a consultation and answered all of the questions I had, plus some I did not even know I had. Everyone in the office was super friendly and constantly ensured any questions I had were answered. Dennis was great throughout the entire process. Cameron was so friendly and not pushy at all about which surgery I decided to choose. Dr. Guduru was so kind and calm, he and Dennis made sure I knew what was happening throughout the entire Smile eye procedure and made it a very comfortable experience. The follow-up appointment was also great and again every was so willing to help and answer any questions.

Dr. King is the best, and frankly is the only optometrist that I trust to provide me with quality vision care. He and his office staff are very friendly, welcoming, and accommodating. They go above and beyond to assist me with my vision needs. They are very helpful when choosing just the right frames for glasses as well. You could not find a better optometrist.

My first time here but I do like this office.

This is the second time this location has screwed me over. I called, and was told my a representative that they had the RayBan Metas in stock. I drove to the store and the rep Desi, confirmed with someone in the back who I'm guessing was the store manager Rashawn, and I was told they had the glossy black with green lenses available so I decided to purchase them. I paid, and left the store. As I was driving I grab the box out of the bag just to notice it was open. Looked in the eye glass case and it was empty. They took my money, had no glasses in stock now I have to wait 3-5 days to get my money back because of their piss poor customer service and lack of attention to their inventory. Unacceptable, and I'm highly upset.

Scheduled appointment at 10am hour and half later after speaking to management still not being seen. Absolutely wild to have an appointment and wait for so god dam long to be seen. This wait times are unacceptable.The ER is good but hospital itself is awful. Also the parking situation is insane like 30$. Save yourself a headache and go somewhere else for follow ups.

Friendly staff, excellent service

During the entire process, staff made me feel like I was wasting their time. Very unhelpful, and didnt really answer my questions. When my glasses were done, no one called me or told me. When I called, no one picked up. Finally I stopped in and was given my glasses, after waiting for 5 minutes, it wasnt even the lady at the front desk who greeted me, it was one of the doctors, who then handed me off to the lady at the front desk. come to find out, they had my glasses for weeks and never called me. The lady was very standoffish, and said nothing to me the entire time. My brand new pair of glasses were bent out of shape, and the nose braces were both bent all the way inwards. I commented on it, and the front desk girl with the shaved hair just stared at me before saying "If theres nothing else, youre done with me." The whole process sucked, front to back. Ill pick another place.