Reviews

Unfortunately, I gave this place one star. I had an eye exam back in the beginning of July. Everyone was friendly, and the exam went well to be virtual. The downfall was I'm a diabetic and told them this when I made the appointment. So I had to go somewhere else to get my eyes dilated. At the end of my initial visit, I ended up getting 3 months' worth of contacts because my eye insurance only covered 150 dollars.The exam was only 50 dollars because it was virtual. My total bill was 410 dollars, and some change. My eye insurance offer 60% off of glasses if you get them at the same time, so I did, but the fames did not fit as pleasing as the initial visit. With that being said, I returned the glasses, expecting a complete refund. Stanton only refunded me 180 dollars for the glasses. I have spoken to Kenny and Brad, and neither one can explain to me why nor this 1800 number. I have been waiting for "The Resolution Team" to call me back for over a month. I just called Stanton Opital again today because, after getting off the phone with my fIex spending account, it is still not resolved. What do I need to do to get my money back? I'm done with the store because Kenny just gets an attitude because I ask him to explain why. I need them to make it make cent. How do I pay 230 dollars for 3 months' worth of contacts.

Eyesight Hawaii is an excellent place to take care of your eye and vision health needs. I opted to have my PRK procedure there with Dr. Olkowski. I saw the number of excellent reviews Eyesight Hawaii had and heard endorsements for them on local Honolulu radio. I received an excellent discount through VSP insurance, and the final price included all pre and post-operative care. Dr. Olkowski and the rest of the Eyesight Hawai staff took excellent care to make sure everything was just right during the process. I can't imagine finding a better value for laser vision correction anywhere else in Hawaii. I even had a slight issue where my bandage lens came off my eye a day early (my bad for looking at screens too much post-op) and Dr. Olkowski took my call after hours to make sure I took the appropriate steps to address the issue. I achieved 20/20 vision a month-and-a-half post-op (full vision adjustment for PRK takes a bit longer than LASIK, and the staff educated me on all of the necessary ins and outs of my procedure). The care that Dr. Olkowski and the staff at Eyesight Hawaii provided was very thorough and of the highest quality. I highly recommend them to anyone considering laser vision correction and comprehensive eye and vision care in Hawaii.

Friendly staff. Dr. Nguyen has been my doctor for a couple of years now and he’s great, professional, patient and he’s in no rush. He answers all my questions. I’m very happy with him and his staff. Highly recommended!

Dr. Glass has been providing me and my family excellent service for over 30 years. He is an outstanding doctor. His office is always responsive and first class. Thank you Amy. Thank you Dr. Glass.

Worst service I have ever experienced, waited for someone to make it right but here we are 5 days later and still no follow up. I went to pick up my prescription and the prescription was completely wrong, I could see better without my glasses then the ones you guys had ordered, mind you my appointment lasted a whole 5 minutes so I am not sure how she got my prescription that fast. I asked them the soonest available date and weekend since I work and have two little babies for the customer service associate to book me out and additional two week (now it’s been a month without glasses) and to say we’ll our schedule doesn’t work with us and this is what we have.. she literally told me that, I say I want to cancel she says no can do, a manager has to call you, here we are 5 days still no call. This will be disputed but please do not ever come here. The staff is rude, the optometrist clearly didn’t even take the time to get the prescription and they take your money right away but cannot even cancel the worse. Also to top it off I was quoted two different prices by two different associate, how does that even make sense?!!!

Dr. Epstein is knowledgeable and great at what she does. The office experience is very personal - she takes her time and listens. Can’t recommend enough.

They have great costumer service whether it is via phone or message. They are puntual and look for the best ways to help there patient or any other.

Dr Rostov did a great job on my SMILE surgery and Dr Yadav was great on all of my checkups. Everyone you work with from the assistants to Katie at booking is incredibly kind, companionate and patient. It doesn’t feel like some of the other Lasik mills. The office could be nicer with less waiting but the equipment they have is top notch and the amount of time and patience they have is worth it. They’ll really take the time to make sure everything is perfect. I don’t regret the extra cost for their facility.

Really good deals! My first time getting glasses in a few years and Dr Chau is really honest and wasn’t trying to sell to me. Front staff was really helpful too and super fast on helping out your style.

Lady at the glasses section, didn’t catch her name, wearing a green shirt on 4/7/21, should know that she is the nicest and most helpful person I have ever met in customer service. Thank you.

I want to start off on a positive note because the staff carrying the doctors were amazing ... Everyone part of the support staff was kind and patient the moment I walked in. The wait time was surprisingly short (after having the actual doctor's exam I now understand why) I was immediately greeted with warm and friendly smiles from both gals at the desk. The nurse who did my intake was extremely knowledgeable. She was not only caring but took the time to answer any questions I had. She was extremely thorough and prepared me well for the rest of my visit. Even the technician with whom I only spent a few seconds was warm and compassionate while taking my scans. Now the negative ... Dr Pendergast walked into the exam room and introduced himself then immediately took to his computer with his assistant next to him. (both of their backs facing me) After reviewing the chart, scans, and notes he then proceeded to turn off the lights and began the exam. Not one word was spoken to me other than "up-left-right-down" as he shined the light in each eye. During this time I am basically half off the exam chair trying to keep my chin on the chinrest and my head against the bar (apparently comfort is not a concern) He continued ignoring me completely while rattling off medical terms to the assistant. I felt invisible! I felt helpless! I felt extremely nervous and sick to my stomach! I wanted to shout "I am in the room too"! What did those words mean ... I was already a nervous wreck and suffering from anxiety so of course my thoughts were all over the place. Lights on! Dr Pendergast goes back to the computer with his assistant (both of their backs facing me yet again) and enters information in the computer. The doctor finally turns and looks at me and says everything looks fine ... a couple more words and then out of the room he went. Are you kidding me?!? Bedside manner - NONE! We patients exist! My time matters! Show a little care and compassion for those you are treating. I work in the medical field and our patients are treated way better ... they are DOGS & CATS! And I waited 3 months for this appointment?!?! DO BETTER!!!