Reviews

First time, and for me it was a great of experience. I’ve read the prior comments and appreciate that each concern appeared to be addressed. The staff greeted me warmly, discussed out of pocket verses covered costs, and treated me respectfully. The doctor was patient and explained along the way. Based on my experience I will return.

Dr. Chen is the best eye provider! She takes her time and provides good patient education. I brought my children to her also! She was so patient with them. I highly recommend her!

I am one that would rather to not give any reviews to avoid posting a negative one but I’ve had it. I’ve been with them for about 10years now because really, my family and I only see them once a year and I don’t like constantly changing these type of doctors/things. The audacity that they have here is insane, from canceling appointments once I’m already there because simply, she (the Dominican lady that runs the front, it’s been 10 years and I’ve have enough conversations with her and she has told me herself) had to go run an errands and didn’t want to miss her bus, to losing my glasses that have been chosen and paid for with a response “oh it happens just pick another one,” to being denied a copy of my child’s prescription because she felt only they needed to have that information, to telling me that I can’t get the date of my child’s follow up visit over the phone and that I had to come in to find out, yet every time I walk in she’s either eating or just sitting there. During my time with them I’ve seen two male doctors and one female doctor, they’ve all been professional and effective. However, she and whoever she trains is bad for business, chasing patients/customers away because she wants to just sit there yelling at everyone. Denying a follow up appointment over the phone in 2022?! Are you out of your mind? Shouldn’t this be more effective than having more people in person when they’re not being seen? I’ve read several other reviews as well as family and friends who’ve left elsewhere because of the same reason m. Terrible and sad I took this long to leave. Not worth the headache, this lady speaks like she wants to attack you every time she has to do some type of work. I hope it gets better for whoever is still with them.

Opthamologist rude and unpleasant. No explanation caused me to plead and convince him to elaborate and explain the findings. Dismissed the cause and history of occurence that cause my vision loss. Absolutely terrible experience. The initial tech and staff provided proper care and treatment. Attentive and answered my questions with ease. They were great!

Ive been on a quest for an excellent optometrist for several years. So I’m happy to say that i have finally found what I’ve been looking for! I was greeted by two great team members who clearly love their jobs and care about their …

This was my 1st time coming here an it was a great experience. My 1st eye exam was so very nice an Dr Tina Parker an her staff was so sweet an so very nice an they went over everything an made my exam very nice. The place is so clean an the …

Dr. Anderson explained everything as he was performing every single test. He explained exam findings and treatment options. The rest of the staff were also superb, professional n friendly and the most important…so many frames to choose from. Can’t wait for my new glasses and show off!

Have had several Great experiences with obtaining glasses for my husband and I. Matthew the optician so knowledgeable, friendly great advice!

I called in on a Saturday morning and my son was seen that same day for an eye injury. Jacqueline is the sweetest and kindest ever! Dr Samuelson is amazing! She is very nice and knows her stuff. This office is out of my area but worth the drive. It’s not everyday you find an awesome office where everyone is so welcoming !🤓😊 …

Front desk failed to provide my medical record after multiple requests which is a violation of federal law. They claimed previous prescriptions could only be faxed to a doctor’s office which is not accurate.