Reviews

Absolutely love Doctor Henderson she's amazing

My vision is worse since I had cataract surgery. Went to the West Allis office. My post up visits with their in house Optomitrist was not good. First EX for reading was too strong. Couldn't read anything. Went back had another exam. This one I feel is not strong enough. I have to use glasses and magnifying glass in order to read. Distance was much better after the surgery was completed. That only lasted 2 months. I feel I need both for reading and distance. Because it was not the fault of the place where I usually go. I had to pay for the 2nd RX. Overall I am very disappointed. Some of the staff are rude. Waiting time at office much too long. Would not recommend Eye Care Specialists. My vision isn't any better. Yes I did have cataracts? Do more research then I did. When I took the 2nd RX to where I usually go for eye exams and glasses I was took there was a big difference between the two exam scripts. I go to a private office not a chain. I pay a lot as I don't have vision insurance. I will never go back to Eye Care Specialists! Specialists?

This place is good if you have ND MA.

I first visited here a dozen years ago based on a recommendation. Then my wife started going to another place in Mayfaire and I was snooty enough to think I got better care by paying more! After a few visits there I went back to Dr. Jackson and haven't looked back (get it?). Both doctors were qualified but Dr. Jackson spent more time getting it right and, since I'm not on insurance the price was much better! Would highly recommend and worth the drive for me!

This is one of the WORST healthcare experiences I have ever had. I have been trying to make an appointment for an URGENT eye referral for almost ONE MONTH. I have been playing phone tag multiple times with Sue, and then she passed me off to …

They have the most rude and ignorant staff!! They do not know how to properly talk to patients nor are they friendly or smile. Clearly they're in the wrong profession!

I have been seeing Dr. Stewart for about 6 years. Last year he really nailed my desire for 2 special purpose prescriptions. And good news is the prescription is good, with only one eye being a fraction away from last year's exam. Did not …

It would be great if it was possible to get anyone on the phone.. but it took days to actually get through the phone system without being disconnected. I had to select other menu options and be transferred. Once I finally made it to the person I needed to make an appointment with I was placed on hold for 5+ minutes and then disconnected. Super frustrating. I’ve heard good things about Costco eye care but they lost a possible customer because it’s impossible to make an appointment.