Reviews

The Doctors listen to my concerns and needs. Great staff.

We appreciate you taking the time to share about your recent experience with us. We are very happy to have provided you with such great service and will pass along your comments to the team here. Have a great day!

Out of all people working there, only two of them (the main doctor and the trainee) seemed genuinely nice and happy to be there. Everyone else did not seem like they wanted to be there. I was trying to fill out my paperwork and I was handed another patients confidential information. I told front desk about it and she completely brushed me off. 10 minutes later she finally acknowledged it. Makes me concerned for my own information being handed off to a stranger. They did not walk me through the process and tests they were doing. Every other place i’ve been to has done so. I don’t think majority of them there should be health workers of any kind at all. Especially that they mostly treat the elderly.

I thought this place is great. The optometrist doctor was nice friendly and describe my eye condition in detail. Took the time to check my prescription etc. I don’t even speak Chinese and it was a friendly experience overall.

I called with concerning symptoms and was able to get an appointmnet for first thing the next morning. Everyone at the practice was very professional and took my concerns seriously. Dr. Ulian was very thorough in her exam , answered all my …

I’ve gone to this office for years. The doctors are good, but admin staff have been an issue for years (generally just kind of rude). Recently it seemed like they had made improvements in that area, but it also became very difficult to get an appointment. The final straw for me is that the appointment I scheduled three months ago has been abruptly cancelled due to my doctor leaving the practice, and now they can’t give me a new appointment for another month and a half. The scheduling staff was pretty unsympathetic and had no alternatives to offer me, saying that the next earliest appointment would be six months after that. I will be looking for a new practice; my preferred doctor isn’t there any more, and it sounds like they have too many clients to handle anyway.

Got my prescription wrong. Want me to wait to see the same doctor. I asked to see a different one and told me no. Glasses don’t work for anything 10 feet or further from me. Don’t recommend. The receptionist also has a poor communication. You might be upset that I’m upset but I can hear the attitude in your voice. As a customer service person I shouldn’t be able to hear that.

Came to Dr. Khanna because of high online reviews. Working in the medical field I have never been a witness to such poor bedside manner. I was astonished by how passive aggressive he was during the entire visit. During translation he said that the translation could take place at home. He seemed annoyed that time was being taken to translate to the patient. There was questions since he ran out of the room and I could hear him telling his assistant that we had to wait because we'd already taken so much time and the room needed to be cleared for other patients. No compassion, no patience. Never going back to this office again.

Excellent service, very professional. Great variety of products, affordable prices. Highly recommended!