Reviews

Excellent service and he was 3 hrs early

I came into pick up immunization records, which I called for in advance. I walked in and the two receptionist at the front didn't even look up from their computer for several minutes to acknowledge me. I work at a family practice office myself. I think if patients are your business, you should at least be more customer friendly.

If there were 10 stars that's what I would give Dr. Lamers!! He has always treated me so kind and like one of the family! Best eye exam experience! He knows the business inside and out and always gets me exactly what I need. I will never go to another doctor! The staff was very friendly and accommodating as well. Thank you Dr. Lamers for being the BEST eye doctor in the treasure valley!

Company just takes your money. They did a stye surgery on me that did not go away. Dr asked for a follow up in 4 weeks. I had followed through but they had the audacity to tell me it’ll be $86 on just a check up. MY STYE HAS NOT GONE AWAY. Stay away from this company

Friendy, helpful, completely felt comfortable with staff and Dr. Henderson.

Good service

Front Desk Staff seem nice but their filing system isn't correct and they don't appear to update things in a timely manner. I have been waiting for a month an a half for my lenses and when I called they said they informed me weeks ago. I …

Well I would rate lower but no ability... my father who had eye surgery came in for his followup appointment at 1:05 for a 1:45 appointment. Signed in like always and sat down with me to wait. 30 minutes later he went back up to the window and asked if anything was up that he has signed in and was still waiting, response from office staff "sign in and wait." Now it has been an hour and it is after 2:00 he goes back up to the window and asks the same office staff person was there a problem. Oh all of a sudden she has been looking for him...REALLY!!!!! If you want a good doctor Dr Liu is great he was my doctor when I lived in Waco BUT his office staff are some of the worse. Just be warned if you want to get seen stand at the window and keep asking or they will let you sit in the waiting room till the doctors leave for the day.

Extremely professional and understanding. Pays attention to detail and cares for your comfort. Will return and recommend others to do the same. Thank you Dr. Reiter for your help and amazing work!

ATTENTION ATTENTION ATTENTION ATTENTION ATTENTION POST OFFICE POST OFFICE POST OFFICE Carriers clerks. Truck drivers all Post Office staff do not go to Bay Valley family optometrist PLEASE MAKE SURE TO READ THIS. THIS GOES OUT TO ALL MY POST OFFICE BROTHERS AND SISTERS. ALL BAY VALLEY IF YOU NEED GLASSES OR YOUR EYES LOOKED AT DO NOT AND I REPEAT TO NOT GO HERE. IM NOT GOING TO SIT HERE AND BASH THESE PEOPLE BUT IF YOU WANT PROFESSIONAL EYE CARE AND A STAFF THAT CARES ACTUALLY ABOUT YOUR EYES AND NOT JUST MAKING A BUCK POST OFFICE BROTHERS AND SISTERS DO NOT GO HERE. I GAVE THEM THE Opportunity to make it right and they gave me a big FAT NO!!! NICE PEOPLE YES BUT VERY VERY UN PROFESSIONAL I THINK ITS TIME FOR THEM TO FIND A DIFFERENT PROFESSION.